In line with the Reserve Bank of India’s Master Direction – Reserve Bank of India (Non-Banking Financial Company – Scale Based Regulation) Directions, 2023 (as amended), Oriental Finstock Services Private Limited (“the Company”) has established this policy to ensure transparent and fair determination of interest rates and charges. The Company’s Board is responsible for formulating and reviewing this policy, which is also made available on the Company’s website as per regulatory requirements.
Interest rates charged to borrowers are determined after considering a range of factors, including:
This approach ensures that the interest rate is both risk-based and competitive, in line with industry norms and regulatory expectations.
The Company evaluates the risk profile of each borrower based on:
Further, the following are also considered:
As a result, interest rates for the same product and tenure may differ among customers, depending on these risk and business parameters.
The Board of Directors reviews and approves the interest rates after a thorough assessment of the above factors. The policy is reviewed annually or as required by regulatory changes.
For floating rate personal loans, the following provisions apply:
In addition to the base interest, the Company may levy:
All such charges are clearly mentioned in the loan agreement and related documents.
The Company ensures that all borrowers are informed of this policy prior to loan disbursement, and that all terms are clearly communicated as required by the Fair Practices Code and RBI guidelines.
This policy is reviewed at least annually, or more frequently as required by changes in laws, regulations, or business needs.
The Company may levy the following penal charges:
Note: This policy is designed to ensure transparency, protect customer interests, and comply with the latest RBI regulations, including the Fair Practices Code. The Board of Oriental Finstock Services Private Limited is committed to periodic review and public disclosure of this policy to uphold best practices in lending.